At Gulposh by Misbah, we aim to provide a smooth and satisfying shopping experience for all our valued customers. We understand that cancellations may sometimes be necessary. Please review our policy below:

COD (Cash on Delivery) Orders

• COD orders may be cancelled within 24 hours of placement, provided the order has not yet been dispatched.
• Once the order has been dispatched, cancellation is not allowed.
• Gulposh by Misbah reserves the right to cancel any order at any time due to unforeseen circumstances such as inventory unavailability or system issues.

Paid Orders – Cancellations

• Paid orders can be cancelled within 24 hours of placement.
• After 24 hours, cancellation requests will only be considered under exceptional circumstances and are subject to Gulposh by Misbah’s approval.

Important

• Cancellation requests for paid orders must be made using the same email address or contact number provided at the time of order (billing or shipping details).
• This verification ensures that requests are processed efficiently and securely.

Refund & Compensation Policy

• As per company policy, Gulposh by Misbah does not offer refunds in any form (including bank transfer or card reversal).
• In the case of an approved cancellation, a coupon or online store voucher equivalent to the paid amount will be issued.
• The voucher can be redeemed on your next online purchase at Gulposh by Misbah.

Need Assistance?
For cancellation requests or further queries, please contact us through:

📞 UAN: 042-3545725
📱 Phone: 0309-4870000
📧 Email: cs@gulposhbymisbah.com